FAQ
Frequently asked
Answers about our services, workflow and cooperation.
ServiceWhich regions does Solwix serve?
Currently across Germany. The setup is prepared for DACH and Europe and expands step by step.
ServiceHow quickly does Solwix respond to a service request?
Usually within one business day. Critical outages are prioritised.
EquipmentWhich equipment manufacturers do you support?
We work vendor-independently. The supported catalogue is expanding continuously — details on request.
ContractsDoes Solwix offer maintenance contracts?
Yes. Maintenance contracts with fixed intervals, transparent pricing and documented deliverables.
DocumentationHow is service documented?
Digital reports with photos, measurements and recommendations. Archived and provided on request.
EVDoes Solwix support EV workshops?
Yes. We advise and equip workshops for high-voltage and EV work and train the staff.
Solwix
Speak to an engineer, not a chatbot.
Describe your equipment and situation in a few lines. We will come back with a concrete proposal.